New: Doors Open, our Arizona guide to starting a behavioral health residential facility.

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Licensing consulting + EHR, EMR & eMAR software

From idea to licensed and open.

We help you get licensed, staffed and open. Then you run every day in WeLink, the EHR, EMR and eMAR built for care facilities.

Your path, step by stepTap a step
IdeaOpen
  • Forms & policies included
  • Unlimited staff logins
  • Founder-led support
  • Family portal included
  • Prices on the website
  • Licensing help built in
  • Arizona-ready, nationwide
  • One-click inspector file
  • eMAR & treatments
  • Admissions & referrals
  • Staff training
  • Shift cover by text
  • Click-to-build notes
  • Incident reports
  • Bed board
  • Money & break-even
  • About me profiles
  • Notes in your language
See it in 5 minutes

Watch how you go from licensing to your first resident

See each licensing step, the records system built for your facility type, and the tools your staff will use every day.

Where are you today?

I'm starting a facility

From idea to licensed and open

  1. Free call. We pick the right license for your plan and state.
  2. Licensing & setup. Policies, forms, building, staff and the state packet.
  3. Open with your workspace ready. Records, eMAR and compliance from day one.
I already run a facility

Run smoothly and stay survey-ready

  1. Move to the WeLink workspace. We set it up for your license and train your staff.
  2. Daily work in one place. Notes, eMAR, incidents, scheduling and billing readiness.
  3. Compliance Partner. Mock surveys and help when rules change.

What owners are up against

Tap one to see how WeLink handles it.

WeLink WorkspaceOne record for everything
Start & stay licensedDaily carePeople
What you get

Get licensed with us. Run everything in one place.

Our team gets you licensed. Then you run every day in one system, where policies, staff files, records, meds and billing share the same record. Nothing gets lost between vendors, and nothing gets typed twice.

Who uses what
Tap any part of the wheelSeven tools and our consulting, one workspace

Each tool shares the same residents, staff and records, and WeLink Assistant works across all of them.

Facilities we help you open

Pick your facility. See what it takes.

Every license has its own rules, staff and funding. Pick yours to see what opening really takes, where owners get stuck, and what we handle for you.

Behavioral Health Residential Facility

A licensed home where adults (or youth, with the right license) live while receiving 24-hour behavioral health treatment and support for mental health or substance use conditions.

Regulator
Your state health department (in Arizona, ADHS)
Who it serves
People stepping down from inpatient care or needing more structure than outpatient
Funding
Medicaid health plans, private insurance, private pay

What it takes

  • Qualified administrator and clinical oversight by a behavioral health professional
  • 24/7 staffing with documented training and background checks
  • Property that passes zoning, fire and life-safety review
  • Complete policies and procedures manual
  • Treatment, medication and incident documentation systems (EHR and eMAR)

What we deliver

  • Feasibility review and bed-count planning
  • Custom BHRF policies and procedures
  • State application packet, prepared and tracked
  • Mock survey before the state walks in
  • Medicaid enrollment and health-plan contracting

Records systems we set up

EHR + eMAR
  • EHR for assessments, treatment plans and progress notes
  • eMAR for scheduled and as-needed medications
  • Incident reports and safety check logs
  • Billing connected to your health plan contracts
  • Shift log: behaviors, incident reports and billable service days

Included in Turnkey Launch, or available on its own. We help you choose the system, set it up for your license and train your staff.

Where owners get stuck

  1. The property fails zoning or fire review after the lease is signedWe check the property before you sign anything.
  2. Policies copied from another facility typeEvery policy is written for BHRF rules from day one.
  3. Licensed, but no health-plan contracts, so beds sit emptyContracting starts while your license is in review.
What we do

We handle the work between you and opening day.

Plan, build, license, then open and run. Tap any service to see what is included.

  1. 01
    PlanKnow what to open, where, and what it costs.
    Feasibility study

    Demand, competition, payment outlook and a startup budget for your facility type.

    Business plan

    A lender- and investor-ready plan with startup and staffing costs.

    Site check

    We check a property against licensing, zoning and fire rules before you sign.

    You leave with

    The right license type, a startup budget, and a building you know can pass.

  2. 02
    BuildGet your paperwork, people and systems ready.
    Policies & procedures

    A full manual written for your license type, ready to review and approve.

    Staffing & training

    Job descriptions, hiring checklists, training plans and personnel files.

    Records & eMAR setup

    We set up the WeLink EHR, EMR and eMAR, or help you choose another system that fits your size and payers. Your staff are trained to use it.

    Scheduling & hiring

    Appointment types, group schedules and reminders, plus hiring on WeLink Jobs with credentials listed up front.

    You leave with

    A full policy manual, a trained team, and records ready for your first resident.

  3. 03
    LicenseApply, pass inspection, get paid.
    State application

    Your full licensing packet, submitted and followed through to approval.

    Mock survey

    A walk-through against state rules so problems are fixed before inspection.

    Medicaid & payers

    Provider enrollment, health plan contracts and insurance credentialing.

    You leave with

    A complete application, an inspection you are ready for, and payer enrollment underway.

  4. 04
    Open & runStay compliant as you grow.
    Ongoing compliance

    Monthly audits, chart reviews, policy updates and renewals.

    Accreditation

    CARF or The Joint Commission, when a payer or your growth plan calls for it. We check which standards apply, write the policies to match, run a mock survey and keep your evidence organized.

    Ownership changes

    Help when you buy a facility, move, add beds or add a service.

    You leave with

    Survey-ready every day, with help when rules or your plans change.

Not sure what you need?On a free call we'll tell you which of these apply to you, and what they cost.
Book a free call
Free self-check

How ready are you to start?

Tick what you already have in place. Nobody has all of it on day one; this shows where to begin.

How it works

From first call to open doors

A consultant who knows the rules, plus a workspace that does the paperwork with you. Pick a step to see what it looks like.

welink · step 1 of 6
Book a call with WeLink30 min · Video or phone
Mon3Tue4Wed5Thu6Fri7
9:00 AM10:30 AM1:00 PM2:30 PM4:00 PM
I want to openBHRF · 10 beds · Phoenix
Confirm Tue, 10:30 AM
1 / 6
Call us before you sign a lease or buy a house.

Zoning, fire rules, room sizes and exits decide whether a building can be licensed. They're the costliest things to fix after you've signed, and the easiest to check before.

Check a property with us
The WeLink workspace

Your paperwork, done before you start.

Most founders spend months writing policies and hunting for forms. WeLink clients start with a complete library built for their exact facility type and state, then review, adjust and approve.

EHR & EMR charts

Every resident's chart in one place.

Assessments, treatment or service plans, progress notes and medications, organized for your license type.

  • Detox withdrawal scores, DDD habilitation data, IOP attendance
  • Forms pre-filled from the chart
  • AI summary of any chart for the next shift
All 5 facility types
See it in the demo →
Resident chart
InformationAdmissionAssessmentTreatment planProgress notesReleasesMedications+
Alerts3to review
Intake formDue byNov 4StatusCompleted
Treatment goalsAttend 5 groups a weekCoping skills
Medication administration

Every dose, recorded when it's given.

Color-coded med pass shows what's due, late, given, refused or held, with a reason required for every missed dose.

  • As-needed (PRN) log with reason and result
  • Controlled-substance counts at shift change
  • Late-med alerts on the overview
BHRFAssisted LivingDetoxDDD
See it in the demo →
Med pass · 8:00 AM
Sertraline 100 mgGiven
Lithium 300 mgGiven
Paliperidone 6 mgDue
Late doses0today
PRN givenReason: anxietyEffective ✓
Controlled countMatchedShift change · 7:00
Occupancy

See who's in which bed at a glance.

Occupied, available, reserved and out-of-service beds by room. Click a bed to open the chart or start an admission.

  • Occupancy rate on the overview
  • Reserved beds for pending admissions
  • One click from an open bed to the intake form
BHRFAssisted LivingDetoxDDD
See it in the demo →
Rooms 1–3
123456
Occupied Reserved Open
Occupancy7 of 10 beds
Incoming1
Discharging1
Scheduling

A calendar that's connected to your charts.

Book therapy, psychiatry, doctor visits, outings and family visits. Set groups to repeat every week, and fill open times from your waitlist. Every appointment links to the resident's chart.

  • Day, week and agenda views, filtered by staff
  • Weekly repeats for groups and standing visits
  • "Find open time" and a booking link for families
All 5 facility types
See it in the demo →
Scheduler🔔3
Find open timeThis week
MonTueWedThu9 AMGroupCoping skillsDanaFamily visitGroupCoping skillsLuisTherapy10 AMMarcusPsychiatry11 AMOpenMarcusFamily
Today5appointments
Waitlist
County referralWaiting
Find a time →
Notes start from the visit

Click an appointment and press "Start note." The time, type and staff are already filled in, and attendance is checked for you.

A to-do list that fills itself

Plan reviews due, missing notes, requests to confirm and open compliance items appear on their own. Add your own tasks too.

On your phone

Send the week or a single visit to Google, Apple or Outlook calendar with one click.

Policies & procedures

A full manual, already written for you.

34 policies with your facility's name, state and leaders filled in. Read, edit and approve each one, then copy the whole manual.

  • Shared and facility-specific policies
  • Linked to the forms each policy uses
  • AI rewrites when you need changes
All 5 facility types
See it in the demo →
Policies & procedures
Rights of persons servedApproved
Medication storageApproved
Fire safety & drillsReview
Infection controlReview
Written34policies
Abuse & neglect reportingApproved by administrator
Licensing roadmap

Know your next step, every day.

Six phases from planning to opening, the list of what your state needs in the packet, and the postings that go on your wall.

  • "Next step" banner
  • Packet checklist you can copy
  • Wall posting checklist for inspection day
All 5 facility types
See it in the demo →
LicensingDesert Bridge House
6 of 8 done
  • Business setupLLC, EIN, insurance
  • Policies & procedures34 policies approved
  • Staffing & trainingPersonnel files complete
  • State applicationIn review
  • SurveyScheduled · Tue 9:00 AM
Your workspace 85+ forms, ready on day one
IntakeConsentseMARIncident
Survey-ready checklist

Every requirement, linked to its proof.

Each compliance item links to the form or log that shows you're meeting it, so you can answer an inspector in seconds.

  • Fire drills, med temps, training and more
  • Employee credential expiration tracking
  • Facility logs surveyors ask for
All 5 facility types
See it in the demo →
Monthly fire drillLogged Oct 12Proof:Fire drill log →
Checklist22 of 25 done
CPR card expires in 14 days1 staff member · Employee file
WeLink Assistant

An assistant built into the work, not another app.

WeLink Assistant lives inside every chart, note and checklist. It reads only the facility you have open, and staff review and sign everything. It never signs for you.

  • Resident snapshot: a quick summary at the top of every chart
  • Note check: flags missing parts and judgmental words before you sign
  • Click-to-build notes and drafts from quick bullets
  • Shift handoffs and answers to licensing and compliance questions
All 5 facility types
See it in the demo →
WeLink Assistant
What needs attention right now?
2 things: Bed 3 has a dose due at 9:00, and Room 2 has no shift note yet.
Note check5 of 5 partsReady to sign
Progress note
Put in notePost to team
By facility type

What's in each workspace

documents included
BHRF
42271834
121
Assisted Living
42271934
122
Detox
41281934
122
DDD Group Home
40261834
118
IOP
42281834
122
Resident formsEmployee formsFacility logsPolicies
Example

A BHRF workspace

Resident forms: 42Employee forms: 27Facility logs: 18Policies: 34121documents
  • Resident forms42
  • Employee forms27
  • Facility logs18
  • Policies34
What the workspace does
  • Loads every form and policy for your facility type
  • Brands everything with your facility name
  • Tracks licensing steps, packet items and postings
  • Reminds you about late meds, missing notes and expiring credentials
  • Drafts notes, handoffs and policy updates with AI
What your WeLink consultant does
  • Recommends the right license and level of care
  • Reviews your policies against your state's rules
  • Checks your packet before you submit
  • Runs a mock survey and preps you for inspection
  • Helps with Medicaid and payer enrollment
How it works for your facility

Follow one person from the first call to getting paid

Admissions, records, medications, compliance and billing in one system, so nothing is typed twice and nothing falls between tools. Pick your facility type.

    One partner, not five vendorsLicensing help and the software from the same team.
    Built for small homesMade for small homes and programs, not hospital systems.
    Ready on day oneForms and a policy manual already written for your facility type.
    Priced per bedPay for the beds you have. Grow when you add more.
    Admissions without retyping

    Start from the referral packet, not a blank form

    Paste the face sheet or discharge summary. WeLink drafts the intake: name, date of birth, contacts, payer, diagnoses, allergies and follow-ups. A person checks every field before anything is saved.

    • Every answer shows its source. See the exact line from the packet it came from.
    • Disagreements are flagged, not guessed. If the face sheet says no allergies and the discharge summary says penicillin, WeLink asks you to confirm.
    • Medications are never added for you. They're listed for the nurse, who enters them from the signed orders.
    • Clinical judgment stays with your team. Functional status and risk are left for your own assessment.
    Try it in the demo
    Person-centered care

    Know the person, not just the chart

    Good care starts with knowing what calms someone, what their mornings look like and what they want for themselves. WeLink keeps that next to the clinical record, where every staff member can see it.

    • "About me" for every resident. Routines, important people, what helps and what makes things harder, in their own words.
    • A one-page sheet for new and on-call staff. Print "Get to know me" before a first shift with someone.
    • Moments for families. Share a short update or photo to the family portal, only when photo consent is on file.
    • Notes in your own language. Caregivers can write in Spanish or another language, and WeLink translates the note to English for the record, keeping the original.
    AI care planning

    Care plans drafted in minutes. Approved by your team.

    Writing treatment, service and support plans takes hours. WeLink reads the chart and drafts person-centered, measurable goals. Your clinical lead reviews, edits and signs off.

    Staff approve every planUses the person's own wordsBuilt into the chartPhone and computer
    Try it in the demo
    Drafts from the whole chartDiagnoses, flags, recent notes and the person's own "About me" become suggested goals in seconds.
    Suggestions, not decisionsEdit, remove or keep each goal. Nothing changes until your BHP, nurse or manager approves it.
    In their own wordsGoals start from what the person said they want, and the plan asks you to confirm they took part.
    Measurable by defaultEvery goal comes with how you'll measure it and the steps staff take, so notes and surveys line up.
    Summaries anyone can readOne click turns the plan into plain language for families, shift handoff or a review.
    Reviews on timeApprovals are logged with who signed and the next review date you set for your state.

    WeLink Assistant, built into the work you already do

    No extra app to learn. It shows up where your staff already work, and people review and sign everything.

    Ask the assistant

    Ask what needs attention, which meds are due, or what is left before you apply. Answers come from the facility you have open.

    Notes

    Click-to-build notes, a quick snapshot of each person, and a note check that catches missing parts before you sign.

    Scheduling

    Start a note right from the appointment, and get a to-do list that fills itself with what is due.

    Billing readiness

    Service days, missing days and open incident reports, flagged before you send your bill.

    Everything included

    All of WeLink, at a glance

    Daily documentation

    Less paperwork. More time with residents.

    Staff click what they saw on shift and the WeLink workspace writes a clear, complete note. They review it, change anything, and sign.

    Click-to-build notesMood, participation, behavior, sleep, meds and plan, turned into a written note.
    Ready-made formsIntake, assessments, treatment and service plans for your facility type.
    AI shift handoffsA summary of the shift for the next team, drafted from the day's notes and eMAR.
    Signed and secureEvery note is signed by the staff member who wrote it, with their own login.
    Try the note builder
    Desert Bridge House · ClaimsSample data
    Owed to you$65,250
    Paid, 90 days$25,200
    Denied1
    Avg. days to pay41
    How long you've been waiting
    Tap a slice or a row to see those claims.
    Service daysClaimsAgingDenials
    Book a demo
    Billing readiness

    Get paid for every day of care

    WeLink keeps your billing records complete and shows what you're still owed. You or your billing service send the claims.

    • Ready-to-bill check. Billable days, missing days and open incident reports are checked before you bill.
    • Every claim in one list. Follow each claim from draft to sent to paid, or denied with the reason.
    • Know who to call first. The aging chart shows how long money has been owed, so old claims don't slip.
    • Denials don't get lost. Each denial gets a reason and a fix-and-resend step.
    • Built on daily records. Service days and notes come from what staff already record on shift.
    Get paid for the care you give

    Are you giving care you're not billing for?

    Residents need more help over time. A resident who moved in needing reminders now needs help bathing, dressing and walking, but is still billed at the old care level. The home pays for that care out of its own pocket.

    • Care is recorded every shift. Staff log the help they actually give in a few taps.
    • Changes are easy to spot. When daily care keeps going above a resident's care level, it's time for a reassessment.
    • Billing follows the record. Updated care levels and documented days carry into billing, with the notes to back them up.

    Works the same way for DDD homes: compare the units you're authorized for with the support you're actually giving.

    Quick estimate
    Care you may not be billing for$9,600 a year$800 a month

    Your numbers, not ours. Care level prices are set by each home, and changes must follow your residency agreement and state rules.

    Built for everyone in the home

    For the office, the floor, and the family at home

    Your staff don't sit at desks, so WeLink works on any phone browser, with no app to install. Residents check in, and families stay close without calling the front desk all day.

    Owners & administrators

    Licensing, compliance, staff files and billing readiness on one desktop dashboard.

    Staff on shift

    A phone layout with big bottom tabs: residents, shift log, meds and schedule. No scrolling through menus.

    Residents & clients

    A quick daily check-in for mood, sleep and cravings. Low scores are flagged for staff that shift.

    Families & guardians

    See upcoming visits, request a visit and message the team. They only see what staff choose to share.

    Open the demo on your phone
    Peace of mind

    Protected, set up for you, and supported.

    The parts owners ask about before they switch.

    Records are protected

    • Each staff member has their own login
    • People see only what their role needs
    • Screens lock when no one is using them
    • Signed notes are locked; changes are added as dated addenda
    • Every dose and signature shows who did it and when

    Set up for you

    • Your facility name, forms and policies loaded for you
    • Your license type decides the records you get
    • Help moving from paper or another system
    • Ready to use on day one

    People to call

    • Training role by role during setup
    • A named WeLink consultant after you open
    • Short how-to guides for new hires
    • The assistant answers how-to questions on shift
    WeLink Jobs

    Hire staff who are ready on day one.

    A job board built only for care facilities. Workers list their credentials once, so you see who already has a fingerprint clearance card, CPR, TB screening and certifications before you call.

    1. 1. Create a free accountChoose "I'm hiring" or "I'm looking for work." Takes two minutes.
    2. 2. Build your profileFacilities add their license for a verified badge. Workers list their credentials.
    3. 3. Post or searchFacilities post jobs and search workers by credential. Workers filter jobs by role, shift and facility type.
    4. 4. Connect and hireWorkers apply in one click, and facilities invite the people they want. Hired staff go straight into your WeLink employee files.
    For facility owners
    • Post BHT, caregiver, DSP, nurse, med tech, therapist and manager jobs
    • Set the credentials your license requires
    • See how many required credentials each applicant has
    • Hired staff move straight into your WeLink employee files
    • Free job posts with Turnkey Launch and Compliance Partner
    Create an employer account
    For care workers
    • Free to search and apply
    • Jobs at behavioral health homes, assisted living, detox, DDD homes and IOPs
    • Filter by role, facility type and shift
    • See which jobs you are already qualified for
    • One profile for every application
    Create a free worker account
    Compliance that's always on

    Stop getting ready for surveys. Stay ready.

    Most gaps hide in daily work, not in the policy manual. WeLink builds the checks into each shift, so inspection day is just another day.

    Without a system

    • ✕Getting ready for a survey takes weeks of scrambling
    • ✕Policies sit in a binder no one opens
    • ✕Staff certificates expire and no one notices
    • ✕Incidents are written on paper and reported late
    • ✕Notes are missing parts, and you find out at the audit
    • ✕Billing days are counted by hand at month end

    With WeLink

    • ✓Every requirement is linked to its proof, every day
    • ✓Policies are written for your facility and approved in the workspace
    • ✓Credentials show a warning before they expire
    • ✓Incident reports have a 24-hour timer and a sent-to-state check
    • ✓Each note is checked for missing parts before it's signed
    • ✓Service days are tracked daily and flagged before you bill
    Why owners choose WeLink

    One team instead of five vendors.

    Here is how opening with WeLink compares with the way most owners do it.

    The usual wayWith WeLink
    Licensing helpHire a consultant, then figure out the restIncluded, from the same team that sets up your records
    Policies and formsBuy a binder or write them yourself85+ forms and a full manual written for your facility type
    Records and medsPick a separate EHR and set it up aloneEHR, EMR and eMAR set up for your license
    Staff trainingTrain your team on every tool yourselfWe train each role on the screens they use
    PricingHourly bills plus per-user software feesClear packages, software priced per bed
    Who you callA different vendor for each problemOne team that knows your home
    Pricing

    Clear prices for every stage.

    Pick your facility type to see starting prices. Your final quote depends on bed count, your state and how much is already done. You'll see it in writing before any work starts.

    Discovery

    For founders still choosing a direction.

    $350one time

    Credited toward any package within 60 days.

    Book discovery
    • 90-minute strategy session
    • License type and level of care
    • Startup budget estimate
    • Written next-steps roadmap

    Licensing

    For founders with a property and funding.

    from$6,500one time

    Includes 6 months of the WeLink workspace.

    Get started
    • Everything in Discovery
    • Policies & procedures manual for your facility
    • Full resident, employee and facility forms
    • State application prepared and submitted
    • Agency follow-up until approval
    Most chosen

    Turnkey Launch

    One partner from idea to first admission.

    from$14,500one time

    Includes 12 months of the WeLink workspace.

    Get started
    • Everything in Licensing
    • Site, zoning and build-out guidance
    • Staffing plan, training and personnel files
    • EHR, eMAR and scheduling setup
    • Mock survey and inspection support
    • Medicaid and payer enrollment
    • Free job posts on WeLink Jobs
    • 90-day post-opening check

    Compliance Partner

    For facilities that are already open.

    from$650per month

    Workspace included. Cancel with 30 days' notice.

    Get started
    • Monthly compliance audit
    • Chart and personnel file reviews
    • Policy updates when rules change
    • Survey and renewal support
    • EHR and eMAR support
    • Free job posts on WeLink Jobs
    Only need the software? See workspace prices and a cost estimate
    WeLink workspace on its own

    Software only, priced per bed.

    Use the workspace without consulting. Outpatient programs pay per staff user instead of per bed.

    Setup$99/moBefore you open: forms, policies, licensing checklist, wall postings
    Operations$25/bed/moAfter you open: everything in Setup plus resident dashboard, eMAR, bed board, scheduler, compliance, AI assistant. $199 minimum.
    Outpatient (IOP)$59/user/moClient dashboard, attendance, scheduler, forms and policies
    Estimate your workspace cost
    About$250per month$3,000 per yearOperations plan · $25 per bed, $199 minimum
    How we set these prices

    Consulting. Healthcare startup consultants commonly bill $250–$350 an hour. Our Licensing package covers roughly 25–40 hours of work, and Turnkey roughly 60–90 hours, priced below a typical hourly bill. Residential and medical facilities cost more because they need more clinical policies, medical oversight and inspection steps.

    Software. Behavioral health EHRs typically charge $58–$150 per user per month, and facility-based systems often run $1,000 or more per facility per month. A 10-bed home on WeLink Operations pays about $250 a month.

    Not included. State license and application fees, fingerprinting, fire inspections, insurance, rent, build-out and payroll are paid directly by you.

    Opening more than one facility, or need something custom?Request a quote
    Who we are

    Built by people who've run it themselves.

    WeLink helps people open and run licensed care facilities: behavioral health residential homes, assisted living, detox centers, DDD group homes and intensive outpatient programs.

    We are not outside advisors. Our team has spent more than 8 years in health care, owning, managing and working in care at every level, from small group homes to a psychiatric hospital. We have run more than 15 group homes ourselves, so we know what the state checks, what staff need on a hard shift, and where new owners lose time and money.

    That is why WeLink is two things in one: hands-on help to get licensed, and a workspace with the EHR, EMR, eMAR, forms and policies your home needs from day one. We are based in Arizona and know its rules closely, and we work with founders in every state.

    Scottsdale, AZ
    8+years in the
    health care industry
    15+ group homes runWe've been the operator: hiring, inspections, residents and payroll. Now we help founders open their own.
    Our experienceHealth care operations
    ◆
    Ran more than 15 group homesWe've opened, staffed and run homes ourselves, so our advice comes from doing the work, not just reading the rules.
    ◆
    Worked across every level of careResidential homes, outpatient programs and hospital care, from daily operations to leadership. We know what happens before and after someone comes to your home.
    ◆
    Helped many founders startWe've guided people through starting their own care businesses: planning, licensing, policies and staffing.
    ◆
    Know what happens after openingWe set you up for the daily work too: records, medications, training and staying survey-ready.
    Operators, not just advisorsWe've run 15+ group homes ourselves.
    Founder firstYour goals, your budget, your timeline.
    Plain answersNo jargon, and prices quoted up front.
    What 8+ years taught usTalk with our team
    1. 01Paperwork is the foundation

      Most delays come from incomplete applications and policies that don't match how the facility really runs. We get that right first.

    2. 02Your staff decide survey day

      Inspectors talk to staff. Training, files and credentials need to be ready before you open, not after.

    3. 03Plan for the months before payment

      Payer enrollment takes time. We help you budget for the gap between opening and your first payments.

    4. 04Clear answers save money

      Knowing the rules up front keeps you from buying the wrong property or hiring the wrong roles.

    Our story

    Built for care facilities, and nothing else.

    WeLink started inside our own group homes. Running more than 15 of them taught us that most of what holds new owners back is not the care. It is the paperwork, policies that don't fit the home, and software made for hospitals. After years of helping other founders open their doors, we built WeLink to put the licensing help and the everyday tools in one place, made only for care facilities.

    Book a free callSee the workspace demo
    Where we work

    Based in Scottsdale. Helping founders in every state.

    We know Arizona inside out, and we bring the same step-by-step process to any state. Each project starts with a review of your state's licensing agency, rules and Medicaid program.

    Arizona state flagHeadquarters
    Scottsdale, ArizonaIn-person meetings and site walk-throughs across the Phoenix Valley.
    Nationwide
    Video calls & site visitsLicensing support anywhere in the U.S., with travel for mock surveys.
    Headquarters · Scottsdale, AZWe work hereTap a state
    Cover of Doors Open: The Arizona Guide to Starting a Behavioral Health Residential Facility
    The WeLink book

    Doors Open

    The Arizona Guide to Starting a Behavioral Health Residential Facility

    Everything we wish someone had told us before our first home, written by operators who have run more than 15 homes. It walks you through every step in order, from choosing the right license to your first 90 days, with the Arizona rules named so you can check them yourself.

    • 15 chapters in 4 parts: Decide, Build, Open, Run
    • Real ADHS and AHCCCS rules, with sections named
    • Startup budget and break-even worksheets
    • Rule timing chart and mock survey walkthrough
    • Hiring scorecard and referral call scripts
    • 30-step opening checklist, phase by phase
    112 pagesPDF e-bookArizona Edition 2026Licensed for one facility
    $49One-time · instant download Buy the e-book Read Chapter 1 free →

    Secure checkout. Your download link arrives by email right after payment. Online checkout opens soon. Start with the free sample today. General information, not legal advice. Want help applying it to your home? Book a free call.

    WeLink Guides

    Plain-language guides for starting and running a care facility

    FAQ

    Questions founders ask us

    Short answers to what comes up on almost every first call.

    Still have a question? Ask us on a free 30-minute call. No sales pitch. Book a call
    Is WeLink a fit for a small home with 4 to 6 beds?Getting started

    Yes. Many of our clients start small. The workspace is priced per bed with a low monthly minimum, and you only see the tools your license needs. Consulting packages are quoted for your size, so a small home isn't paying for a large facility's work.

    Do I need CARF or Joint Commission accreditation?Getting started

    Not to get your state license. Licensing comes first, and accreditation is a separate, voluntary review. Some insurers and health plans do ask for it before they'll contract with you, especially for detox and outpatient programs. We help you check what your payers need, then get you ready for the survey if it makes sense.

    Do you charge for each staff login?Workspace

    Not for residential homes. BHRF, assisted living, detox and DDD homes pay per bed, so you can add every caregiver, BHT, nurse and manager without paying more. Hiring shouldn't raise your software bill. IOPs don't have beds, so they're priced per clinician user.

    Do I need separate software for admissions, records, the eMAR and billing?Workspace

    No. Referrals, the bed board, resident records, notes, the eMAR, staff files, training, compliance and claims all live in one WeLink workspace. Information you enter once, like a resident's name, payer and admit date, follows them everywhere, so your team isn't copying between systems.

    How fast can we start using WeLink?Workspace

    Your workspace opens the day you sign up, with forms and a policy manual already written for your facility type and state. Most of the setup is reviewing and approving what's there, adding your staff and residents, and a training session for your team.

    How are substance use treatment records protected?Compliance

    Detox and IOP programs follow extra federal privacy rules for substance use records (42 CFR Part 2) on top of HIPAA. WeLink includes the consent forms, a Part 2 policy and staff training for it. Before any real records go in, live use runs on HIPAA-compliant hosting with signed business associate agreements.

    Can the workspace follow my state's forms and rules?Workspace

    Each workspace is set up for your facility type and state during setup. We adjust the forms, policy manual, licensing checklist and wall postings to your state's requirements, and update them when rules change for Compliance Partner clients.

    Can we switch to WeLink from another records system?Getting started

    Yes. We plan the switch with you: what to move, when to go live, and how to train staff. Most facilities move active residents' current information, such as care plans, medications and contacts, and keep the old system read-only for past records. We set a go-live date that avoids survey and billing deadlines.

    How is my team trained?Workspace

    Your WeLink consultant trains your staff during setup, role by role, so direct care staff only learn the screens they use. Short guides stay in the workspace for new hires, and the assistant can answer how-to questions on shift.

    What support do we get after we open?Workspace

    You keep a named WeLink consultant for questions about compliance and the workspace. Compliance Partner clients also get regular check-ins, mock surveys and help when rules change.

    How long does it take to get licensed?Licensing

    It depends on the facility type, how ready your property is, and current state review times. Outpatient programs and small homes usually move faster than residential or medical programs. After the discovery call we give you a realistic timeline for your project.

    How much money do I need to start?Getting started

    Startup costs vary widely by license type, property, bed count and staffing. Your budget needs to cover the property, furnishings and safety upgrades, licensing and professional fees, insurance, and several months of payroll before steady revenue arrives. We build a startup budget with you in the feasibility phase.

    Do I need a healthcare background to own a facility?Getting started

    Not always. Many owners are not clinicians. What the state requires is that your facility has qualified people in key roles, such as an administrator, a manager, or a clinical or medical director, depending on the license. We help you define and fill those roles.

    Should I find the property first or apply first?Licensing

    For residential licenses, the property is part of the application, so the building has to pass zoning and fire review. We recommend a site review before you sign a lease or purchase, so you do not commit to a building that cannot be licensed for your use.

    Can you help me get Medicaid or DD provider contracts?Licensing

    Yes. We prepare Medicaid provider enrollment, health plan contracting and developmental disability provider applications for your state. Approval decisions belong to the agencies and plans, but a complete, well-prepared file avoids most delays.

    Which states do you work in?Getting started

    We work with founders across the United States. Every state licenses these facilities differently, with its own agencies, rules and Medicaid programs, so each project starts with a review of your state's requirements. We are based in Scottsdale, Arizona and serve clients nationwide.

    What is the WeLink workspace?Workspace

    It is your private online workspace for your facility. It holds your forms, policies and procedures, licensing checklist, wall posting list and, once you open, your EHR or EMR, eMAR, staff files and compliance checklist. It is included with Licensing, Turnkey Launch and Compliance Partner packages.

    Do I have to write my own policies and procedures?Workspace

    No. Your workspace includes a complete manual written for your facility type, with your facility's name and details filled in. You read each policy, change anything that is different for you, and approve it. We review the manual with you before it goes to the state.

    Can my staff use the workspace after we open?Workspace

    Yes. The same workspace becomes your records system: intake, progress notes, eMAR, incident reports, employee files and compliance tracking, with an AI assistant for handoffs and notes.

    Is resident information kept secure?Workspace

    Resident records belong only on secure, HIPAA-compliant systems with signed business associate agreements. Each staff member gets their own login, and access is limited to what their job requires.

    Does WeLink provide staff?Jobs

    WeLink Jobs connects facilities with care workers. Facilities post jobs and hire directly. Job posts are free for Turnkey Launch and Compliance Partner clients.

    Do you guarantee my license will be approved?Licensing

    No consultant can. Licensing decisions are made by state agencies. What we guarantee is a complete, carefully prepared application and a facility that is ready for inspection.

    Partner with WeLink

    Work with the people who help care homes open

    Pharmacies, billing companies, real estate agents and insurance brokers meet new owners every week. Send them to us and we'll send owners back to you.

    Long-term care pharmaciesMeet homes before they open and get their med orders onto a clean eMAR from day one.
    Billing companiesWork from documented days and signed notes, so claims go out cleaner.
    Real estate agents & landlordsKnow before closing whether a house can be licensed for care.
    Insurance brokersClients who stay compliant are easier to insure and renew.
    Have clients who are opening a care home?Become a referral partner
    Start here

    Book your discovery call.

    Tell us what you want to open. We will reply with available times and what to prepare for the call.

    1. 1
      You send the form or callTell us what you want to open and where.
    2. 2
      We set up a timeWe reach out to book your free 30-minute call.
    3. 3
      You talk with our founderYour license type, budget and first steps. No sales team.
    4. 4
      You get a written plan and priceIf WeLink isn't the right fit, we'll tell you.
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    Your information is used only to respond to your inquiry.

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